Last updated: 2024-06-29
This
privacy notice for Spidroin
Group (Pty) Ltd.Spidroin XYZ hu)
(
- Visit
our website
at https://spidroin.xyz , or any website of ours that links to this privacy notice
- Engage
with us in other related ways, including any sales, marketing,
or events
Questions or
concerns? Reading this privacy notice will help
you understand your privacy rights and choices. If you do not
agree with our policies and practices, please do not use our
Services.[email protected] .
SUMMARY OF KEY POINTS
This
summary provides key points from our privacy notice, but you
can find out more details about any of these topics by
clicking the link following each key point or by using
our table of contents below
to find the section you are looking for.
What
personal information do we process? When you visit,
use, or navigate our Services, we may process personal information
depending on how you interact with us and the Services, the
choices you make, and the products and features you use. Learn
more about personal
information you disclose to us.
Do
we process any sensitive personal information?
Do
we collect any information from third parties?
How
do we process your information? We process your
information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other
purposes with your consent. We process your information only when
we have a valid legal reason to do so. Learn more about how we process your information.
In
what situations and with which
How
do we keep your information safe? We have
What
are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more
about your
privacy rights.
How
do you exercise your rights? The easiest way to
exercise your rights is by https://spidroin.xyz/request-data
Want
to learn more about what we do with any information we
collect? Review
the privacy notice in full.
TABLE OF CONTENTS
1.
WHAT INFORMATION DO WE COLLECT?
Personal
information you disclose to us
In Short: We
collect personal information that you provide to us.
We
collect personal information that you voluntarily provide to us
when you
Personal
Information Provided by You. The personal information
that we collect depends on the context of your interactions with
us and the Services, the choices you make, and the products and
features you use. The personal information we collect may
include the following:
names
phone numbers
email addresses
mailing addresses
job titles
usernames
passwords
contact preferences
contact or authentication data
billing addresses
debit/credit card numbers
Sensitive Information.
financial data
biometric data
credit worthiness data
student data
social security numbers or other government identifiers
Payment
Data. We may collect data necessary to process your
payment if you choose to make purchases, such as your payment
instrument number, and the security code associated with your
payment instrument. All payment data is handled and stored byMastercard Visa PayPal Payfast https://www.mastercard.us/en-us/vision/corp-responsibility/commitment-to-privacy/privacy.html https://usa.visa.com/legal/global-privacy-notice.html https://www.paypal.com/us/legalhub/privacy-full https://payfast.io/privacy-policy/
Social
Media Login Data. We may provide you with the
option to register with us using your existing social media
account details, like your Facebook, X, or other social media
account. If you choose to register in this way, we will collect
certain profile information about you from the social media
provider, as described in the section called
All
personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Information automatically
collected
In Short: Some
information — such as your Internet Protocol (IP)
address and/or browser and device characteristics — is
collected automatically when you visit our Services.
We
automatically collect certain information when you visit, use,
or navigate the Services. This information does not reveal your
specific identity (like your name or contact information) but
may include device and usage information, such as your IP
address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country,
location, information about how and when you use our Services,
and other technical information. This information is primarily
needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
Like
many businesses, we also collect information through cookies and
similar technologies. https://spidroin.xyz/cookie-policy .
The
information we collect includes:
- Log
and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services and
which we record in log files. Depending on how you interact
with us, this log data may include your IP address, device
information, browser type, and settings and information about
your activity in the Services (such
as the date/time stamps associated with your usage, pages and
files viewed, searches, and other actions you take such as
which features you use), device event information (such as
system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device
Data. We collect device data such as information about
your computer, phone, tablet, or other device you use to
access the Services. Depending on the device used, this device
data may include information such as your IP address (or proxy
server), device and application identification numbers,
location, browser type, hardware model, Internet service
provider and/or mobile carrier, operating system, and system
configuration information.
- Location
Data. We collect location data such as information
about your device's location, which can be either precise or
imprecise. How much information we collect depends on the type
and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on
your IP address). You can opt out of allowing us to collect
this information either by refusing access to the information
or by disabling your Location setting on your device. However,
if you choose to opt out, you may not be able to use certain
aspects of the Services.
Information
collected from other sources
In
Short: We may collect limited
data from public databases, marketing partners,
In
order to enhance our ability to provide relevant marketing,
offers, and services to you and update our records, we may
obtain information about you from other sources, such as public
databases, joint marketing partners, affiliate programs, data
providers,
If you interact with us on a
social media platform using your social media account
(e.g.
2.
HOW DO WE PROCESS YOUR INFORMATION?
In
Short: We process your
information to provide, improve, and administer our
Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also
process your information for other purposes with your
consent.
We
process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
- To
facilitate account creation and authentication and otherwise
manage user accounts. We may process your
information so you can create and log in to your account, as
well as keep your account in working order.
- To
deliver and facilitate delivery of services to the
user. We may process your information to
provide you with the requested service.
- To
respond to user inquiries/offer support to users. We
may process your information to respond to your inquiries
and solve any potential issues you might have with the
requested service.
- To send
administrative information to you. We
may process your information to send you details about
our products and services, changes to our terms and
policies, and other similar information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To
enable user-to-user communications. We
may process your information if you choose to use
any of our offerings that allow for communication
with another user.
- To
request feedback. We may process
your information when necessary to request feedback
and to contact you about your use of our Services.
- To send you
marketing and promotional communications. We
may process the personal information you send to us
for our marketing purposes, if this is in accordance
with your marketing preferences. You can opt out of
our marketing emails at any time. For more
information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To
deliver targeted advertising to you. We
may process your information to develop and display
personalized content and advertising tailored to your interests, location, and more. For more information see our Cookie Notice: https://spidroin.xyz/cookie-policy .
- To
protect our Services. We may process
your information as part of our efforts to keep
our Services safe and secure, including fraud
monitoring and prevention.
- To
identify usage trends. We may
process information about how you use our
Services to better understand how they are
being used so we can improve them.
- To
determine the effectiveness of our
marketing and promotional campaigns.
We may process your information to
better understand how to provide
marketing and promotional campaigns that
are most relevant to you.
- To
save or protect an individual's
vital interest. We may
process your information when
necessary to save or protect an
individual’s vital interest, such as
to prevent harm.
3.
WHAT LEGAL BASES DO WE RELY ON TO
PROCESS YOUR INFORMATION?
In
Short: We only process
your personal information when we
believe it is necessary and we have a
valid legal reason (i.e.
If
you are located in the EU or UK,
this section applies to you.
The
General Data Protection Regulation
(GDPR) and UK GDPR require us to explain
the valid legal bases we rely on in
order to process your personal
information. As such, we may rely on the
following legal bases to process your
personal information:
- Consent. We
may process your information if you
have given us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance
of a Contract. We may
process your personal information when
we believe it is necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send
users information about special offers
and discounts on our products and
services
- Develop
and display
personalized and relevant advertising content for our users
Analyze how our Services are used so we can improve them to engage and retain users
- Support
our marketing activities
- Diagnose
problems and/or prevent fraudulent
activities
- Understand
how our users use our products and
services so we can improve user
experience
- Legal
Obligations. We may process
your information where we believe it
is necessary for compliance with our
legal obligations, such as to
cooperate with a law enforcement body
or regulatory agency, exercise or
defend our legal rights, or disclose
your information as evidence in
litigation in which we are involved.
- Vital
Interests. We may process
your information where we believe it
is necessary to protect your vital
interests or the vital interests of a
third party, such as situations
involving potential threats to the
safety of any person.
If
you are located in Canada, this
section applies to you.
We may process
your information if you have given us
specific permission (i.e.
In some
exceptional cases, we may be legally
permitted under applicable law to
process your information without your
consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For
investigations and fraud detection and
prevention
- For
business transactions provided certain
conditions are met
- If
it is contained in a witness statement
and the collection is necessary to
assess, process, or settle an
insurance claim
- For
identifying injured, ill, or deceased
persons and communicating with next of
kin
- If
we have reasonable grounds to believe
an individual has been, is, or may be
victim of financial abuse
- If
it is reasonable to expect collection
and use with consent would compromise
the availability or the accuracy of
the information and the collection is
reasonable for purposes related to
investigating a breach of an agreement
or a contravention of the laws of
Canada or a province
- If
disclosure is required to comply with
a subpoena, warrant, court order, or
rules of the court relating to the
production of records
- If
it was produced by an individual in
the course of their employment,
business, or profession and the
collection is consistent with the
purposes for which the information was
produced
- If
the collection is solely for
journalistic, artistic, or literary
purposes
- If
the information is publicly available
and is specified by the regulations
In
Short: We
may share information in specific
situations described in this section
and/or with the following
Vendors,
Consultants, and Other Third-Party
Service Providers. We may
share your data with third-party
vendors, service providers, contractors,
or agents (
The
Communication & Collaboration Tools
Cloud Computing Services
Finance & Accounting Tools
Payment Processors
Performance Monitoring Tools
Sales & Marketing Tools
Social Networks
User Account Registration & Authentication Services
Website Hosting Service Providers
Affiliate Marketing Programs
Data Analytics Services
Data Storage Service Providers
Government Entities
- Order
Fulfillment Service Providers
Product Engineering & Design Tools
Testing Tools
Retargeting Platforms
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When
we use Google Maps Platform APIs.
We may share your information with
certain Google Maps Platform APIs
(e.g.
, Google Maps API, Places API). We obtain and store on your device ( "cache" ) your location for six (6) months. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
- Affiliates. We
may share your information with our
affiliates, in which case we will
require those affiliates to
honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business
Partners. We may share your
information with our business partners
to offer you certain products,
services, or promotions.
- Other
Users. When you share
personal information
(for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
In
Short: We
may use cookies and other tracking
technologies to collect and store
your information.
We may
use cookies and similar tracking
technologies (like web beacons and
pixels) to gather information when
you interact with our Services. Some
online tracking technologies help us
maintain the security of our
Services
We
also permit third parties and
service providers to use online
tracking technologies on our
Services for analytics and
advertising, including to help
manage and display advertisements,
to tailor advertisements to your
interests, or to send abandoned
shopping cart reminders (depending
on your communication preferences).
The third parties and service
providers use their technology to
provide advertising about products
and services tailored to your
interests which may appear either on
our Services or on other websites.
To the
extent these online tracking
technologies are deemed to be a
Specific
information about how we use such
technologies and how you can refuse
certain cookies is set out in our
Cookie Noticehttps://spidroin.xyz/cookie-policy
Google
Analytics
We may
share your information with Google
Analytics to track and Google
Analytics Demographics and Interests
Reporting
In
Short: If
you choose to register or log in
to our Services using a social
media account, we may have access
to certain information about you.
Our
Services offer you the ability to
register and log in using your
third-party social media account
details (like your Facebook or X
logins). Where you choose to do
this, we will receive certain
profile information about you from
your social media provider. The
profile information we receive may
vary depending on the social media
provider concerned, but will often
include your name, email address,
friends list, and profile picture,
as well as other information you
choose to make public on such a
social media platform.
We
will use the information we receive
only for the purposes that are
described in this privacy notice or
that are otherwise made clear to you
on the relevant Services. Please
note that we do not control, and are
not responsible for, other uses of
your personal information by your
third-party social media provider.
We recommend that you review their
privacy notice to understand how
they collect, use, and share your
personal information, and how you
can set your privacy preferences on
their sites and apps.
7.
IS YOUR INFORMATION
TRANSFERRED INTERNATIONALLY?
In
Short: We
may transfer, store, and process
your information in countries
other than your own.
Our
servers are located inSouth
Africa United
Kingdom United
States Costa
Rica South
Africa United
Kingdom United
States Costa
Rica United
States, United
Kingdom, South
Africa, Costa
Rica,
If you
are a resident in the European
Economic Area (EEA), United Kingdom
(UK), or Switzerland, then these
countries may not necessarily have
data protection laws or other
similar laws as comprehensive as
those in your country. However, we
will take all necessary measures to
protect your personal information in
accordance with this privacy notice
and applicable law.
European
Commission's Standard Contractual
Clauses:
We
have implemented measures to protect
your personal information, including
by using the European Commission's
Standard Contractual Clauses for
transfers of personal information
between our group companies and
between us and our third-party
providers. These clauses require all
recipients to protect all personal
information that they process
originating from the EEA or UK in
accordance with European data
protection laws and regulations.https://spidroin.xyz/data-processing-agreement .
8.
HOW LONG DO WE KEEP YOUR
INFORMATION?
In
Short: We
keep your information for as long
as necessary to
We
will only keep your personal
information for as long as it is
necessary for the purposes set out
in this privacy notice, unless a
longer retention period is required
or permitted by law (such as tax,
accounting, or other legal
requirements).sixty (60)
months past the termination of the
user's account
When
we have no ongoing legitimate
business need to process your
personal information, we will either
delete or
9.
HOW DO WE KEEP YOUR
INFORMATION SAFE?
In
Short: We
aim to protect your personal
information through a system of
We
have implemented appropriate and
reasonable technical and
10.
DO WE COLLECT INFORMATION
FROM MINORS?
In
Short: We
do not knowingly collect data from
or market to
We do
not knowingly collect, solicit data
from, or market to children under 18
years of age, nor do we knowingly
sell such personal information. By
using the Services, you represent
that you are at least 18 or that you
are the parent or guardian of such a
minor and consent to such minor
dependent’s use of the Services. If
we learn that personal information
from users less than 18 years of age
has been collected, we will
deactivate the account and take
reasonable measures to promptly
delete such data from our records.
If you become aware of any data we
may have collected from children
under age 18, please contact us at [email protected]
11.
WHAT ARE YOUR PRIVACY
RIGHTS?
In
Short:
In
some regions (like
We
will consider and act upon any
request in accordance with
applicable data protection laws.
If you
are located in the EEA or UK and you
believe we are unlawfully processing
your personal information, you also
have the right to complain to your Member
State data protection
authority
or UK
data protection authority.
If you
are located in Switzerland, you may
contact the Federal
Data Protection and
Information
Commissioner.
Withdrawing
your consent: If we
are relying on your consent to
process your personal information,
However,
please note that this will not affect
the lawfulness of the processing
before its withdrawal nor,
Opting
out of marketing and promotional
communications: You
can unsubscribe from our marketing and
promotional communications at any time
by
Account
Information
If you would
at any time like to review or change
the information in your account or
terminate your account, you can:
Log in to your account settings and update your user account.
Contact us using the contact information provided.
Upon
your request to terminate your
account, we will deactivate or delete
your account and information from our
active databases. However, we may
retain some information in our files
to prevent fraud, troubleshoot
problems, assist with any
investigations, enforce our legal
terms and/or comply with applicable
legal requirements.
Cookies
and similar technologies:
Most Web browsers are set to accept
cookies by default. If you prefer,
you can usually choose to set your
browser to remove cookies and to
reject cookies. If you choose to
remove cookies or reject cookies,
this could affect certain features
or services of our Services. https://spidroin.xyz/cookie-policy .
If you have
questions or comments about your
privacy rights, you may email us at [email protected] .
12.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most
web browsers and some mobile
operating systems and mobile
applications include a Do-Not-Track
(
California
law requires us to let you know how we
respond to web browser DNT signals.
Because there currently is not an
industry or legal standard for
13.
DO UNITED STATES RESIDENTS
HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: If
you are a resident of
Categories
of Personal Information We Collect
We
have collected the following
categories of personal information
in the past twelve (12) months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact
details, such as real name,
alias, postal address,
telephone or mobile contact
number, unique personal
identifier, online
identifier, Internet
Protocol address, email
address, and account name
|
|
|
B.
Personal information as
defined in the California
Customer Records statute
|
Name,
contact information,
education, employment,
employment history, and
financial information
|
|
|
|
Gender,
age, date of birth, race and
ethnicity, national origin,
marital status, and other
demographic data
|
|
|
|
Transaction
information, purchase
history, financial details,
and payment information
|
|
|
|
Fingerprints
and voiceprints
|
|
|
|
Browsing
history, search history,
online
|
|
|
|
Device
location
|
|
|
|
Images
and audio, video or call
recordings created in
connection with our business
activities
|
|
|
|
Business
contact details in order to
provide you our Services at
a business level or job
title, work history, and
professional qualifications
if you apply for a job with
us
|
|
|
|
Student
records and directory
information
|
|
|
|
Inferences
drawn from any of the
collected personal
information listed above to
create a profile or summary
about, for example, an
individual’s preferences and
characteristics
|
|
|
|
We only
collect sensitive personal
information, as defined by applicable
privacy laws or the purposes allowed
by law or with your consent. Sensitive
personal information may be used, or
disclosed to a service provider or
contractor, for additional, specified
purposes. You may have the right to
limit the use or disclosure of your
sensitive personal information.
We may
also collect other personal
information outside of these
categories through instances where you
interact with us in person, online, or
by phone or mail in the context of:
- Receiving
help through our customer support
channels;
- Participation
in customer surveys or contests; and
- Facilitation
in the delivery of our Services and to
respond to your inquiries.
- Category
A -
6 months
- Category
B -
6 months
- Category
D - 6 months
- Category
F - 6 months
- Category
G - 6 months
- Category
I - 6 months
- Category
K - 6 months
- Category
L - 6 months
Sources
of Personal Information
Learn
more about the sources of
personal information we
collect in
How
We Use and Share Personal
Information
Learn
about how we use your personal
information in the section,
We
collect and share your
personal information
through:
- Targeting
cookies/Marketing cookies
- Social
media cookies
- Beacons/Pixels/Tags
Will
your information be
shared with anyone
else?
We
may disclose your
personal information
with our service
providers pursuant to a
written contract between
us and each service
provider. Learn more
about how we disclose
personal information to
in the section,
We
may use your personal
information for our own
business purposes, such
as for undertaking
internal research for
technological
development and
demonstration. This is
not considered to be
- Category
A. Identifiers
- Category B. Personal information as defined in the California Customer Records law
- Category
D . Commercial information
- Category
I . Professional or employment-related information
- Category
K . Inferences drawn from collected personal information
The
categories of
third parties
to whom we
disclosed
personal
information
for a business
or commercial
purpose can be
found under
We
have sold or
shared the
following
categories of
personal
information to
third parties
in the
preceding
twelve (12)
months:
Spidroin
Group (Pty)
Ltd. 737
Jacques Street
Moreleta
Park Pretoria Gauteng 0181 South
Africa
https://spidroin.xyz/request-data
The
categories of
third parties
to whom we
sold personal
information
are:
The
categories of
third parties
to whom we
shared
personal
information
with are:
User Account Registration & Authentication Services
Social Networks
Retargeting Platforms
Data Analytics Services
Affiliate Marketing Programs
Your
Rights
You
have rights
under certain
US state data
protection
laws. However,
these rights
are not
absolute, and
in certain
cases, we may
decline your
request as
permitted by
law. These
rights
include:
- Right
to know
whether or not
we are
processing
your personal
data
- Right
to
access your
personal data
- Right
to
correct inaccuracies
in your
personal data
- Right
to request
the deletion
of your
personal data
- Right
to obtain a
copy of
the personal
data you
previously
shared with us
- Right
to
non-discrimination
for exercising
your rights
- Right
to opt out
of the
processing of
your personal
data if it is
used for
targeted
advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
Depending
upon the state
where you
live, you may
also have the
following
rights:
- Right
to obtain a
list of the
categories of
third parties
to which we
have disclosed
personal data
(as permitted
by applicable
law, including
California's privacy law)
- Right
to limit use
and disclosure
of sensitive
personal data
(as permitted
by applicable
law, including
California’s
privacy law)
How
to Exercise
Your Rights
To
exercise these
rights, you
can contact us
https://spidroin.xyz/request-data ,
[email protected] ,
https://spidroin.xyz/contact ,
You
can opt out
from the
selling of
your personal
information,
targeted
advertising,
or profiling
by disabling
cookies in
Cookie
Preference
Settings.
Under
certain US
state data
protection
laws, you can
designate an
Request
Verification
Upon
receiving your
request, we
will need to
verify your
identity to
determine you
are the same
person about
whom we have
the
information in
our system. We
will only use
personal
information
provided in
your request
to verify your
identity or
authority to
make the
request.
However, if we
cannot verify
your identity
from the
information
already
maintained by
us, we may
request that
you provide
additional
information
for the
purposes of
verifying your
identity and
for security
or
fraud-prevention
purposes.
If
you submit the
request
through an
California
California
Civil Code
Section
1798.83, also
known as the
14.
DO OTHER
REGIONS HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: You
may have
additional
rights based
on the country
you reside in.
We
collect and
process your
personal
information
under the
obligations
and conditions
set by
This
privacy notice
satisfies the
notice
requirements
defined in
If
you do not
wish to
provide the
personal
information
necessary to
- offer
you the
products or
services that
you want
- respond
to or help
with your
requests
- manage
your account
with us
- confirm
your identity
and protect
your account
At
any time, you
have the right
to request
access to or
correction of
your personal
information.
You can make
such a request
by contacting
us by using
the contact
details
provided in
the section
If
you believe we
are unlawfully
processing
your personal
information,
you have the
right to
submit a
complaint
about
Republic
of South
Africa
At
any time, you
have the right
to request
access to or
correction of
your personal
information.
You can make
such a request
by contacting
us by using
the contact
details
provided in
the section
If
you are
unsatisfied
with the
manner in
which we
address any
complaint with
regard to our
processing of
personal
information,
you can
contact the
office of the
regulator, the
details of
which are:
General
enquiries: [email protected]
15.
DO WE MAKE
UPDATES TO
THIS NOTICE?
In
Short: Yes,
we will update
this notice as
necessary to
stay compliant
with relevant
laws.
We
may update
this privacy
notice from
time to time.
The updated
version will
be indicated
by an updated
16.
HOW CAN YOU
CONTACT US
ABOUT THIS
NOTICE?
If
you have
questions or
comments about
this notice,
you may [email protected] ,+27
(0) 10 980
0509 ,
Data
Protection
Officer
17.
HOW CAN YOU
REVIEW,
UPDATE, OR
DELETE THE
DATA WE
COLLECT FROM
YOU?